Frequently Asked Questions
Everything you need to know about our premium cuts and delivery.
How is my order packaged for shipping?
All orders are vacuum-sealed for freshness and shipped in insulated coolers with dry ice or gel packs to ensure they arrive at the perfect temperature.
Where does Cajun Cleaver source its meat?
We pride ourselves on sourcing from local sustainable farms that prioritize ethical raising practices and high-quality feed, ensuring the best flavor for your table.
Can I track my delivery in real-time?
Yes, once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's journey to your doorstep.
What is your return policy for perishable goods?
Due to the nature of our products, we cannot accept returns. However, if your order arrives damaged or compromised, please contact us within 24 hours for a full refund or replacement.
Do you offer custom cuts or bulk ordering?
Absolutely. If you have specific butchery requirements or need to place a large order for an event, please contact our master butcher directly via our contact page.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.